HONA CBD – PRIVACY POLICY

Last Revised October 17, 2023

Welcome to the honacbd.com web site (the “Website”) operated by Tree of Life Operating LLC (“TOLO”), TOLO, and EC22, LLC a subsidiary of TOLO (collectively, “Hona CBD”, “we”, “us”, or “our”).  Your privacy is important to us, and we provide this notice explaining our online information practices. This Privacy Policy (“Privacy Policy”) describes the types of information, including Personal Information (defined below), that we gather from you when you use the Website, as well as your choices regarding use and disclosure of your Personal Information.

 

YOUR AGREEMENT TO THE PRIVACY POLICY

By accessing the Website, you agree to be bound by this Privacy Policy. Hona CBD is committed to ensuring that your privacy is protected. Should you to provide certain requested information by which you can be identified when using our Website, such information will only be used in accordance with this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use our Website.

We reserve the right to update or modify this Privacy Policy from time to time. We will notify you of any changes by revising the “Effective Date” at the top of this Privacy Policy. If we make any material changes to this Privacy Policy or the way we use, share or collect Personal Information, we may post an announcement of the changes on our Website, prior to the new policy taking effect.  In all cases, your continued use of our Website or our products and services constitutes consideration and your binding acceptance to any such changes. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with our current practices.

If you are from outside of the United States, please be advised your data in being processed in the United States where data protection and privacy regulations may differ from similar regulations in other countries.

 

INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).  This includes Personal Information collected from the use of our Website or other means, such as documents or other materials or information that you may provide to us.  As to the Website, it collects information (i) that users knowingly and voluntarily provide (such as through forms or profile screens) including account registration information, and (ii) that we are able to collect from users’ web browsers, cookies, and other similar technologies. 

We may aggregate and/or anonymize all information that we collect from you, including Personal Information, for the purpose of market research on brands and products, marketing campaigns, and advertising.

Information that you Knowingly and Willingly Provide

We collect information that you knowingly and voluntarily provide when you use our Website (such as through web forms or profile screens), including registration/account setup information, profile details, and payment information. We primarily use this information to fulfill your transaction requests. You can choose not to provide us with certain Personal Information, but then you may not be able to take advantage of the Website or other available features we offer. The information that we collect, and use includes without limitation the following kinds of Personal Information:

• Contact information: name, address, e-mail address, cell phone number and MSISDN (mobile station integrated services digital network number);
• Payment information: credit card and billing information;
• Demographic information: customer generated content and/or information about your interests in and use of various products, programs, and services.
• Information related to customer survey’s and/or offers; and
• Other information that we disclose as being collected

 

Information From and/or About Others 

We may also collect and store Personal Information about other people that you provide to us, as well as information about you provided by others. If you or other users use our Website to upload, share and/or distribute content (including comments, videos, images, or other submissions), and such content contains Personal Information about you or others, such information may be stored in order to allow for such uploading, sharing and/or distribution. As a requirement to use our Website, you acknowledge that you have the appropriate consent(s) from any individual (or the parent of any child under the age of 13) to share their Personal Information with us.

Non-Personal Information

We collect standard information about Website users such as IP addresses, browser type, operating system, what you searched for, the dates and times of visits, and other Website usage behavior (“Website Visitation Data”). Website Visitation Data is used to administer the Website and provide general statistics regarding the use of the Website. We may also use Website Visitation Data to display advertising or send targeted email marketing that you may find interesting and to suppress advertising that might not interest you.

To enhance your experience with the Website, we use “cookies” on our Website. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Once you become a customer and furnish the Website with Personal Information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our Website. For example, we may use cookies to personalize your experience at our Website (e.g., to recognize you when you return to the Website). With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.

Please consult the “Help” section of your browser for more information. However, certain areas of the Website can be accessed only in conjunction with cookies or similar devices, and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.

The use of cookies by our partners, affiliates, and service providers is not covered by our Privacy Policy. We do/do not have access or control over these cookies. Our partners, affiliates, and service providers use session ID cookies to allow us to improve site navigation and usage.

We may also use web beacons, clear gif technology, or other similar devices as mechanisms to collect aggregate Website Visitation Data by tracking how users navigate to and through our Website. We may also use this technology to track the delivery of HTML email.  Data collected through this mechanism is not linked to Personal Information.

Permanent cookie files remain on your device’s hard drive until you delete them manually using your browser or operating system software. You can set your browser to refuse cookies, but doing so may disable access to some services and tools that we offer.

 

HOW HONA CBD USES YOUR INFORMATION

We may use online Personal Information we collect about you on its own or combine it with other information we have about you to:

• To provide the services or products that you have requested.
• To contact you about programs, products, features, or services in which we believe you may be interested (such as future promotional materials).
• To contact you regarding your use of our Website or changes to our Privacy Policy or other policies or terms that affect you and your use of our Website and services.
• To contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
• Perform internal operations, such as tracking and improving the effectiveness of our Website and marketing efforts.
• Provide product and/or Website fulfillment, such as creating accounts, managing purchases, shipments, payments, and more.
• Personalize user experiences, such as remembering your settings and preferences for things like language, font size, etc.
• Provide user support.
• Create user accounts and/or profiles through registration if and when we may require it.
• Provide information to our representatives and/or advisors, such as our attorneys, accountants, and others to help us comply with legal, accounting, or security requirements.
• Protect the rights, safety, and information of Website users and third parties, as well as our own. This includes fraud prevention, business, or product recalls, prosecuting and defending a court arbitration or similar proceeding, and more.
• Comply with legal requirements, such as in response to a subpoena or similar investigative demand.
• For other purposes disclosed from time to time.                             

 

We may also use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

HOW WE SHARE INFORMATION WE COLLECT

Hona CBD may disclose your Personal Information in the following instances:

Agents. We employ other companies and individuals to perform functions on our behalf. Examples of such functions include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing technical support, providing marketing assistance, processing credit card payments, and providing customer service. We share our users’ Personal Information with these agents as we deem necessary for such third parties to perform their functions.

Employees. Only authorized employees have access to your Personal Information.

Advertisers and Merchants. Third-party advertisers, advertising platforms and authorized third party Merchants also may serve targeted ads as part of our Website. Please be aware that the information practices of such third-party advertisers or platforms (to the extent there are any) collecting data on our Website are not covered by this Privacy Policy.  In certain instances, involving authorized third-party Merchants that are posting offers of goods or services through the Website, the Website may provide geolocation data to such Merchants when you redeem an offer provided by such Merchant through the Website, although such data by itself will not specifically identify you.

Other Users. Please remember that any information you share in public areas of our Website, such as on message boards or feedback sections (including such areas where access is restricted to registered users), is no longer private and anyone may take and use that information. Posts in these areas of our Website are not subject to this Privacy Policy. Please be careful about what you disclose in these portions of our Website and do not post any Personal Information that you expect to keep private. We strongly encourage you not to use any Personal Information in your username or password. If your Personal Information is posted on one of our community forums, you may contact us at support@honacbd.com to request that such information be removed. In some cases, we may not be able to remove your Personal information, in which case we will let you know if we are unable to do so and why.

To Comply with Legal Process, Protect Hona CBD or the Website, or Enforce our Rights. We may release your Personal Information when it is necessary (a) when requested by governmental or quasi-governmental authorities conducting an investigation; (b) to conform to legal requirements or comply with legal process; (c) to verify, enforce or apply our Terms of Service and other agreements; (d) to limit our legal liability, or protect the rights, safety or property of Hona CBD, our affiliates, service providers, our users or the public; or (e) prevent a crime or protect national security (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).

As Part of a Merger or Sale of Business. We may disclose your Personal Information in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy, or other corporate change respecting HONA CBD, the Website and/or the services offered hereby.

Other Disclosures. We may also disclose your Personal Information as otherwise set forth in this Privacy Policy, as permitted by law, or with your consent.

Except as stated in this Privacy Policy, or as otherwise stated at the time Personal Information is collected, Hona CBD will not provide Personal Information to third parties who are not under the direction and control of Hona CBD.                                                       

 

CHILDREN AND PRIVACY

Our Website is not directed to persons under the age of 18. If you are not 18 years or older, do not use our Website. It is not our intent to collect Personal Information from persons under the age of 18.  If we become aware that it has collected such personal information pertaining to an individual under 18 years of age, we will take steps to promptly delete that information.

 

DO NOT TRACK.  

“Do Not Track” is a type of privacy setting that web site visitors can set in certain web browsers.  Hona CBD does not currently recognize or respond to “Do Not Track” signals from browsers.  To learn more about Do Not Track, click https://allaboutdnt.com.

 

THIRD PARTY WEBSITES AND SERVICES

Our Website may contain links to third party Websites, applications and services not operated by us. These links are provided as a service and do not imply any endorsement by Hona CBD of the activities or content of these Websites, applications, or services nor any association with their operators. Additionally, our Website may include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our Website. We are not responsible for the privacy policies or practices of any third-party including Websites or services directly linked to our Website. We encourage you to review the privacy policies of any third party Website that you visit. 

 

SECURITY, STORAGE & RETENTION

Security

The importance of security for all Personal Information associated with visitors to the Website – as well as Hona CBD customer information, such as cell phone numbers, texts, messages, credit card information, and addresses, and other account data – is of utmost concern to Hona CBD, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address. However, no method of transmission over the internet, or method of electronic storage is one hundred percent secure, and we cannot guarantee its absolute security. In addition, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and Hona CBD will be free from unauthorized access by third parties. Visitors of the Website and Hona CBD customers use the Website at their own risk. 

Storage

The Personal Information that you provide to us is generally stored on servers located in the United States. If you are located in another jurisdiction, you explicitly ACKNOWLEDGE AND CONSENT that once your Personal Information is submitted through our Website, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.

Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we no longer use your information to provide you service, contact us at support@honacbd.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

INFORMATION CORRECTION, REMOVAL, AND OPTING-OUT

If your Personal Information changes, you believe we have incorrect information, or if you no longer desire to use our services, you may correct, update, or delete your Personal Information by emailing our Customer Support at support@honacbd.com, or by contacting us using the contact information provided at the bottom of this policy. We will respond to your request within 30 days.

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@honacbd.com.

 

Some communications (for example, important account notifications and billing information) are considered transactional and are necessary for all of our users. You must cancel your Hona CBD Park account to unsubscribe from these communications. To cancel your account, please email us at support@honacbd.com.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.           

 

DISCLAIMER

As noted in this Privacy Policy, we take our commitment to protection of your privacy seriously. However, NOTHING IN THIS PRIVACY POLICY IS INTENDED TO CREATE OR PROVIDE ANY RIGHT OF ACTION FOR VIOLATION.

 

PRIVACY INQUIRIES

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us as follows:

• By emailing us at: support@honacbd.com.
• By mail post to:         
  • TOLO EC22, LLC (HONA CBD)
  • 4630 50th Street, Suite 602
  • Lubbock, TX 79414
• Tel: 1-877-905-7114